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1. I have a Credit Card , can I use it ?

Yes. We at DMV Carpet Care accept all major credit cards.


2. There is a musty smell in my apartment, could you find the source and get rid of it ?

Musty smell can have different probable causes, one of them could be fungus or mold.

Fungus produces more than just musty smell in the house, fungus produces allergens that when inhaling them might cause allergic reactions, skin rashes. Furthermore, fungus when it comes to do with carpet is even more problematic. When a carpet is infected with fungus, it might spread underneath and basically grow an extensive root system. To prevent the damage and the major costs that come with mold damage, it is very important to call a specialist – remember early detection is the best prevention. Our technicians have a wide range of expertise when it comes to mold on carpet and musty odors. We offer the best solutions in this field allowing us to clean the carpets and leave them looking like new.


3. I have red stains on my carpet could you help me fix it?

Yes, definitely we will be able to help you with this. West Palm Beach Carpet Cleaning has unique techniques with which we can clean the stain off of your carpet and reinstate it so it will look as good as new.


4.  We have a new puppy, and it had a few accidents on the carpet. Can we eliminate the stains?

A lot of people have this kind of problem; new pet especially young one might cause urine stains and bad odor around the house. We have developed deep cleaning solutions that help to clean the pet urine stains and eliminate the bad odor from your house.


5.  How long will it take for my carpets to dry after they were cleaned?

We offer you different types of carpet cleaning solutions. The time it will take your carpet to dry depends greatly on the type of carpet cleaning solution you chose to have. Regardless to the type of carpet cleaning you will chose we will do our best to make sure your carpet will dry in a reasonable amount of time.


6. How often should I clean my carpets?

We recommend cleaning the carpets at least once a year. If you have pets that leave stains on the carpets, kids that drop ink, paint or food on the carpet, if you have a lot of visitors and things are getting spilled on the carpet, we recommend the cleaning to be more frequent than that.


7. I had a party in my house and one of the guests spilled wine on the carpet, it’s been couple of days since, can I still cleanit?

Yes. Although it is very crucial to clean the stain as soon as possible after it happened we can ensure you that we will do our best to get most of the stain off of your carpet.

8. What can I do to prepare the house before you come to clean the carpet in my house?

The only thing you might need to do is to make sure that there is no clothing, or other things left on the carpet, we will take care of the rest.


9. Should I vacuum the carpet before a tech arrives?

No. although we highly recommend you to clean your carpets and maintain them on a regular basis there is no need to vacuum the carpet prior to getting the carpets cleaned professionally.


10. I have a leather sofa and I would like to know if I can get it professionally cleaned?

It is not a problem. We clean all types of upholstery. It doesn’t matter if it is a leather sofa, cotton couch or satin love sit we can remove stains, eliminate pet odor and remove fibers and hair from your furniture.


11. I have a very expensive area rug that I bought abroad, what should I do to get it cleaned?

Our top of the line cleaning equipment guarantees to clean your carpets and leave it intact with no damage. We offer deep carpet cleaning as well as steam cleaning that carries no danger to your expensive area rug. We offer different types of area rug cleaning both at your locations and within our factories.


12. I have inherited very expensive drapery from my great aunt; they are heavy and have a lot of folds what type of services can you offer me?

Besides a great 10% off of all drapery cleaning we as well offer you a full service, from A to Z.

Our tech’s will take the draperies off, carefully pack them and get them cleaned at our facility. After making sure that the drapery is properly cleaned we will deliver them back to your house and put them in their place.